POLICIES

Box Office Policies
The box office will open for pre-performance sales one hour prior to each performance. Tickets to the upcoming performance are the only tickets sold during this hour.

• A $2 processing fee is charged for online orders. This fee is required of each order (not each ticket).
• Payment is required at the time of order. The box office can not accept reservations and does not form waiting lists.
• All sales are final. Tickets can not be refunded and only season subscribers may exchange tickets for another event.
• All ticket holders (season subscribers and individual ticket purchasers) may exchange seats for the same performance to accommodate unforeseen needs such as additional guests or an injury that requires aisle or accessible seating.

Discounts are offered to students and senior citizens. Groups of 10 or more can receive a 10% discount off the regular ticket price by contacting the box office manager in advance of the sale. Because student and senior citizen tickets are already discounted, the group rate discount can not be applied to student or senior citizen tickets within the group.

• student is defined as anyone age 5 through college
• senior citizen is defined as anyone age 60 & older

Services Guide
Special needs? Just let us know.

• Hearing Assist Systems amplify stage dialogue or music. Reservation at time of ticket order is required. Available only in Page Theatre.
• Alternate Access to the theatre is available to anyone unable to climb stairs. Please indicate
  the need for ground-level or no-stair access when ordering tickets so we may properly seat you in the theatre. Anyone needing alternate access to the theatre must be escorted by a staff member. Notify an usher or the house manager when you are ready to take your seats.
• Wheelchair Accessible seating is available on the ground floor. Please indicate the number of wheelchair seats needed when ordering tickets so we may properly seat you in the theatre.
• Braille or Large Print Programs are available with a minimum of 14 days advance notice.
• American Sign Language interpreters may be provided for appropriate performances with a minimum of 14 days advance notice.
• Telecommunication Device for the Deaf (TTD/TTY) service is available by calling 507-457-6987.
  

Parking and Directions
Performances are presented at several locations throughout Winona, click here for a complete list of venues and directions.

Concessions
Concessions are offered in Ben Miller Lobby before performances and at intermission. Patrons are allowed to take purchases made in the lobby back to their seat.

Pre-Show Dinners
Pre-show dinners are provided by Chartwells Catering. Served on china at eight-person tables, pre-show dinners are held in the Toner Student Center, located next to the Performance Center. Seating begins at 6:30 p.m. for regular season events, and at 5:15 p.m. for family events. Orders will be accepted up to three days prior to an event.

Adult dinners cost $20 and include chicken, beef and vegetarian options, water, milk, coffee, tea, vegetable, and dessert. Bottles of wine may be purchased for $18 each. Please specify the type of wine when ordering (Chardonnay, Merlot, Shiraz, Pinot Grigio, White Zinfandel or Riesling).

Children’s dinners cost $12 and include mac-n-cheese or chicken fingers with French fries, water, milk, vegetable, gelatin cup, and two cookies.

Sample Menu:
Tuscan chicken breast with a sun-dried tomato sauce
Roast sirloin with madera sauce
Eggplant parmesan on a bed of pasta
Prince Edward blend vegetable
Raspberry swirl cheesecake

Family Events
The Performance Center is sensitive to the need for quality arts experiences for families with young children, and the Page Series presents three performances a year to help serve this need.


Designated Family Events start at 6:30 p.m., and, unless otherwise noted, last 50 to 60 minutes.

Tickets to Page Series Family Events cost $6 each, ages 2 and older. At this time, Performance Center facilities and programs are not equipped to serve the needs of infants.